SHIPPING POLICY

COVID-19 SHIPPING UPDATES

Please note that our products are delivered from different fulfillment centers. Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the Coronavirus. We are doing our best to estimate any potential delays in shipments on our product pages. We appreciate your patience and understanding at this time.

Each product page in our store shows when we expect the product to ship. 

 

GENERAL SHIPPING

  • We are able to ship anywhere within the United States (not including Hawaii, Alaska, or U.S. territories)

  • Orders ship Monday-Friday.

  • Some items within your order may ship separately. 

  • We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure successful delivery.

 

INTERNATIONAL SHIPPING

We are not able to offer international shipping at this time (but hope to do so in the future) 

 

WHEN WILL MY ORDER ARRIVE?

  • Economy Shipping can take 8-10 business days to be delivered after tracking has been updated. 

  • Standard Shipping can take 7-10 business days to be delivered after tracking has been updated.

  • We do the best to ensure your delivery arrives on time, however, delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

TRACKING

An email with tracking information will be sent to you once your order has shipped. 

 

SHIPPING MULTIPLE ORDERS

Multiple orders placed on the same day cannot be combined and will ship separately.

 

SHIPPING TO MULTIPLE LOCATIONS

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.

 

ADDRESS CHANGES

We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.

 

APO/FPO SHIPPING

We are able to ship most of our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following.

  • The City must be entered as either "APO" or "FPO".

  • The State must be selected as either "AA" "AE" or "AP".

  • The country must be the United States.

  • You must enter your Zip code.

  • Always remember to enter your full name, grade, and PSC or unit number.

Please note: Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.

 

Additional

Once again, please note that our products are delivered from different fulfillment centers through different print providers (Printful & Printify). Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the Coronavirus.

 

We are doing our best to estimate any potential delays in shipments on our product pages. We appreciate your patience and understanding at this time. If you have any questions or concerns about your order, please reach out to The Greenhand Shop at info@thegreenhandshop.com.